Title: Field Service Supervisor - Compressors
Date:
Function: Field Service
Reports to: Regional Field Service Director
Location: Netherlands, remote or located near Enschede
Purpose
We are currently recruiting for a Field Service Supervisor experienced of Installation, Commissioning, Upgrading, Maintaining, Fault Finding and Breakdowns in Turbo Machinery and would cover the Netherlands, abroad and off-shore.
This position involves carrying out work independently in the Netherlands and abroad managing/supervising the work of additional personnel and subcontract labour. The Field Service Supervisor also acts as the intermediary between the customer/contractor and the company. This employee will be involved with all levels of customer management and will therefore will be expected to represent the company in a professional manner.
Job Responsibilities
- Works to the company Health & Safety Standards at all times.
- Provide professional advice ensuring the correct installation, assembly, repair and commissioning of machines and installations. This responsibility also extends to meeting deadlines and budgets.
- Performs work independently, also installing and commissioning, repairing and modifying machines and installations in accordance with regulations and verbal instruction.
- Ensure compliance with safety regulations and for quality control.
- Ensure caution is taken while working with Customer machines/installations
- Consults with the Project Manager and/or Field Service Coordinator on a regular basis.
- Consults with customer on progress, within the limits of the agreed safety guidelines, scope and planning.
- Coordinates with the customer the most efficient working method and the tools/equipment to be used during the project plus advising the hiring of staff, equipment & tooling as required
- Promotes the sale of spare parts and additional services when asked or on own initiative
Required Skills / Knowledge
- Qualified to degree level in an appropriate Supervising discipline or a chartered Supervisor with significant experience.
- Has highly developed communication skills.
- In the possession of a SCC** certificate and knowledge of working safely.
- Knowledge of the construction and design of rotating machinery and auxiliary equipment, namely: their operation, assembly, disassembly, installation and method of adjustment; adjusting regulating equipment on and around the installations supplied and their systems.
- Ability to write reports and business correspondence in the English, Dutch and German language, and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Good skills in speech and writing in Dutch and English, other languages is preferred as well.
- Able to work independently.
Experience
- Technical turbo machinery background in a field/service Supervising role.
- Experience with turbo machinery and willing to learn all aspects required for a Field Service Supervisor.
Education Requirements
- MBO+ (intermediate vocational education) or HBO (university of applied science).
Physical Requirements
- Required to travel up to 100% of the time (approx. 170 days per year)
- Offshore work