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HVAC/R is an industry often spoke about by women as one
they ‘fell’ into; male dominant and labour-focussed it doesn’t particularly
promote itself to the female population. But a more diverse and balanced
workforce brings with it endless benefits and, with a talent shortage already
apparent, by not actively trying to engage with more women firms are missing
out on a huge untapped resource. So why are HVACR companies failing to fill the
gender gap? And what can they do to improve their female numbers?
The number of women in HVACR is lower than any other sector
of construction. In 2015 females made up just over 1% of the workforce. 99% of
Heating, Air Conditioning and Refrigeration mechanics and installers
are male, and even all the way up to senior level, the lack of diversity –
both gender and otherwise – puts HVACR as an industry behind the times.
Add into the equation an ageing workforce and the talent
pool becomes even sparser. It is estimated that 53% of workers in the skilled
trades are over the age of 45, and nearly 19% are between 55 and 64. According
to the Social Security Administration, about 22% of the U.S. workforce is set
to retire within the next eight years. In the HVACR industry, this number is
much higher.
Recent studies from the HVACR Workforce Development
Foundation and the U.S. Department of Labor (DOL) estimate that 115,000 new
HVACR workers must be trained by 2022 to meet the expected demand of this aging
industry. They have also anticipated a 14% increase in HVACR positions
nationwide between 2014 and 2024, which comes in the form of 39,600 new jobs.
By 2020, the predicted shortfall of skilled workers in America will reach
nearly 10 million.
(For more information on the talent shortage in HVACR,
read my previous blog: How To Close The
Talent Gap In HVAC: Bespoke Hiring In 2017)
Whilst in this respect the future of this field looks
uncertain, a clear solution lies in the significant, available talent pool
within the female population. Women make up half of the population. If the
industry isn’t working to attract female candidates, that’s half of the talent
pool they’re missing out on — from entry-level up to C-suite positions. In a
time when the HVACR industry is struggling to find qualified candidates, women
represent the largest unutilised resource.
And why wouldn’t they utilise women? Female technicians are
proving a huge success for Western Heating & Air Conditioning in Orem,
Utah, with the majority of their customer base being female and an openly
diverse hiring strategy appealing directly to them. What’s more, their Owner
and Vice President Angie Snow is herself one clear example of a female at
senior level proving massively successful.
As with every industry, having more female voices at
corporate level is very important. More general research – not even limited to
HVACR – shows increased diversity at senior level influences an increase in
sales, profit and productivity. A diverse group has more alternative
viewpoints, innovative solutions and new ways of doing business. Those
companies paving the way for women in the HVACR industry are already reaping
the rewards.
Corporations exist with the sole purpose of boosting female
participation in this industry, and by reaching out to schools they are
encouraging more young women to consider HVACR as a profession. The
organisation Women in HVACR is but one of these, and is perhaps most well-known
for its scholarships. They offered 2 within the last year for $2000, targeting
young women early on in their academic career.
In a similar fashion, companies like Johnson’s Controls are
working with external partners on programmes specifically in place to onboard
more women. Their ‘Next Chapter’ program is driven by the Society of Women
Engineers and iRelaunch (a career re-entry firm) to try to increase the STEM
talent pipeline.
Other companies are setting up their own female-focussed
sub groups, such as Women of AIRAH, a branch of The Australian Institute of
Refrigeration, Air Conditioning and Heating. They openly promote diversity,
representation and inclusion within their business by closely supporting and
mentoring their female employees.
As the industry has evolved and work has become less
physical and more technological, not enough has been done to make HVACR a clear
career choice for more women. As the talent shortage grows larger each year,
the need to address the percentage of women in HVACR becomes more pressing,
along with the perception of the industry as a male-only space. For HVACR
businesses to continue to grow they need to find enough quality employees for
the future, which means that owners must look outside of the industry’s
preconceived notion of a HVACR tradesman, and HVACR VP.
With Science, Technology, Engineering, and Mathematics
(STEM) taking a larger role in schools, it is likely that 10 years from now
there will be a distinctly higher percentage of women going into engineering
professions and this will no longer be an issue, but until that time, companies
need to increase their efforts to appeal more to the female population.
The HVACR team at CSG specialise in the
recruitment of specialist talent and have experience conducting female-focussed
hiring strategies for existing clients. With an unrivalled network of
candidates worldwide, we have a strong track record of delivering quality
employees to businesses ranging from start up to blue-chips.