Technical Support Engineer

Technical Support Engineer - MENA Region

Location: Dubai, United Arab Emirates (or within the MENA region)
Job Category: Engineering | Full-Time

Drive Innovation in Water Intake Technology Across the MENA Region

A leading global provider of advanced screening and water intake solutions is seeking a Technical Support Engineer to support projects across the Middle East and North Africa (MENA). This role focuses on traveling water screen systems for industrial, desalination, and power generation facilities.

As a Technical Support Engineer, you'll serve as the on-the-ground technical expert-supporting fabricators, contractors, and plant operators to ensure the smooth installation, commissioning, and operation of water screening systems.

Key Responsibilities

• Collaborate with account and product managers on regional engineering projects.

• Provide hands-on technical support during fabrication, installation, commissioning, and testing of screening systems.

• Troubleshoot and resolve issues on-site during equipment setup and operation.

• Conduct site visits, inspections, and Factory Acceptance Tests (FAT), with comprehensive reporting.

• Act as the regional technical representative-ensuring high standards and professionalism.

• Travel regionally up to 70%, including some weekends and holidays as required.

Qualifications

• Bachelor's degree in Mechanical Engineering or related discipline (Master's a plus).

• Minimum 5 years of technical support, field service, or commissioning experience in the MENA region.

• Industry experience in power generation, desalination, or industrial plant operations is highly desirable.

• Fluent in Arabic and English; Hindi is a plus.

• Strong skills in technical communication, troubleshooting, and Microsoft Office.

• Ability to interpret CAD drawings and technical documentation.

• Self-directed, organized, and capable of working across multiple levels of an organization.

What's Offered

• Competitive salary and full benefits under a local employment contract.

• Remote/home office flexibility.

• Exposure to cutting-edge technologies in the industrial water sector.

• A collaborative, inclusive team environment with a global presence and stable growth.

Interested?

If you're a proactive engineer ready to make an impact across critical infrastructure projects in the MENA region, we want to hear from you.