Service Technician

  • Negotiable
  • Wetherill Park, New South Wales
  • Industrial Automation

Company Background:

A global manufacturer of packaging machinery with a strong foothold in the food manufacturing market. Their equipment can be found in the largest food manufacturing factories across Australia and the globe.

Position Overview:

The Field Service Technician will support customers during installation, commissioning, servicing and ongoing maintenance of machinery as well as providing training of operators, production and maintenance staff.

Why to apply:

  • This role offers full-time, permanent employment.
  • 38-hour week that includes compulsory shifts on Saturday and Monday.
  • Sunday off and one additional day off during the week.
  • are Monday to Friday, from 7 am to 3 pm, with one weekend required per month.
  • Hourly wages range from $45 to $48, with double pay for weekends and triple pay for public holidays.
  • Additional overtime opportunities are available on both weekends and weekdays upon candidate's preference.
  • Yearly bonuses are provided.
  • A fully maintained 4WD is provided for both professional and personal use.
  • Career advancement opportunities nationally and overseas and training programs are accessible.

Key Responsibilities:

  • Execute scheduled maintenance tasks on equipment installed at customer locations.
  • Travel to customer sites when necessary to diagnose and resolve technical issues causing equipment breakdowns.
  • Proactively investigate and address performance issues to ensure machines meet required standards.
  • Conduct machine servicing and rebuilds at the workshop as needed.
  • Offer technical support to customers via phone when on-site assistance isn't feasible.
  • Coordinate with management regarding service-related concerns within Australia.
  • Adhere to local safety protocols and actively manage risks while operating at customer sites and at our offices.

Candidate Background:

  • Possession of a valid Electrician's License OR qualification as a trade-certified Fitter/Mechanic with a Restricted Electrical License is required.
  • Proficiency in electronics, including knowledge of PLC-driven processes.
  • Advanced understanding of motor, servomotor, and drive technology is advantageous.
  • Ability to interpret electrical and pneumatic drawings at a component level.
  • Demonstrated customer service aptitude.
  • Flexibility to work weekends, travel with short notice, and adapt to flexible schedules.
  • Valid Driver's License.

If you are looking to take on an exciting role with clear opportunities to develop then we look forward to receiving your application. Candidates must be an Australian Citizen or Permanent Residents, currently living in Australia. Only candidates who meet the criteria will be contacted.

Thamara Pereira Head of Research (APAC)
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