Key Account Manager

The Key Account Manager Aftermarket manages support functions essential to sales force productivity and works in correlation with the Regional Sales Manager. These job duties include planning, reporting, sales process optimization, sales job design, sales training, Product Training, Account management, Pricing and Market development.

Responsibility

• Works directly with the Regional Sales Manager to refine and implement a sales process.
• Develops and implements strategic marketing sales plans and forecasts to achieve corporate objectives for products and services designated for Aftermarket application.
• Develops and manages sales operating budgets.
• Achieves satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends.
• Monitors competitor sales activities.
• Establishes and maintains relationships with key accounts and key strategic partners.
• Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
• Manage sales forecasting activities.
• Other duties as assigned.

• Meets with key clients, assisting sales representatives and PSSR's at dealer organizations maintaining relationships and negotiating and closing deals.
• Coordinates liaison between sales department and other sales related units.
• Analyzes and controls expenditures of division to conform to budgetary requirements.
• Assists other departments within organization to prepare manuals and technical publications.
• Continually evaluates company policies, processes, and methods to recommend improvement measures for equipment and utilization of personnel.

Qualifications

• Education/Credentials/Certifications
  • Bachelor's degree in business, engineering, or equivalent experience required
  • MBA or Master's degree or equivalent preferred

Experience

• • 5+ years of sales experience, preferably in the Aftermarket parts or similar business
  • Knowledge of undercarriage systems and parts preferred
  • Prefer more than 10 years of experience in Aftermarket business
• Knowledge, Skills, & Abilities
  • Ability to lead through others and build cross-functional teams
  • Demonstrated effective interpersonal communication and negotiation skills
  • The ability to execute strategies focused on organizational growth
  • Knowledge of industrial and office ergonomics
  • Ability to foster and stress the importance of a safety culture
  • Excellent oral and written language skills
  • Excellent problem solving and reasoning ability
  • Excellent interpersonal skills
  • Ability to prioritize and reprioritize based on changing nature of risks
  • Proficient in Microsoft Office (Excel, Word, Powerpoint)