Self Reflection, Strong Foundations and Strategic Leadership

In this episode of Conversations with CSG, Luke Standing – Materials Handling Consultant at CSG Talent is joined by Scott Carlin – Chief Souring Officer/EVP Storage and Automation at TFS Global.

Scott’s impressive career journey is a blueprint for industry leadership,  with the rigorous technical and cultural foundations gained at Raymond and Toyota, specializing in Manufacturing and Operations, Toyota Production Systems, and Warranty. Scott then moved into the front-end of the business, National Account Sales, Product Design project management, and Product Support before moving to the dealership side, serving as a Vice President of Sales. It was here where Scott led the charge in Storage, Automation, and Warehouse Design with Application training. Today, Scott sits in the C-suite as the Chief Sourcing Officer for North America’s premier fleet management company TFS Global.

TFS is a brand independent fleet management company specializing in managing forklifts and allied equipment. TFS provides turnkey fleet management services to Fortune 1000 and other large manufacturing and distribution companies in North America. Through better fleet management, TFS generates life cycle cost savings in excess of 25% on their customer’s material handling spend.

In this conversation, Scott shares his extensive experience in the materials handling industry, discussing his leadership journey and the principles that have guided him. He emphasizes the importance of a strong foundation in leadership, the need for continuous improvement, and the strategic navigation of market slowdowns. Scott also highlights the significance of internal processes, the shift towards electric and automated solutions, and the role of self-reflection in leadership. His insights provide a roadmap for current and aspiring leaders in the industry.

Some of the core areas covered in this episode of Conversations with CSG include:

• Leadership requires a strong foundation and continuous improvement.
• A slowdown in the market can be an opportunity for strategic growth.
• Implementing a zero defect policy drives organizational direction.
• Creating a high-performance culture is essential for success.
• Leading indicators are crucial for measuring performance effectively.
• Self-reflection is key to identifying and strengthening weak points.
• The shift towards electric and automation is fundamental for efficiency.
• Building trust with associates fosters a culture of accountability.
• Understanding customer needs is vital for long-term relationships.
• Tomorrow's success depends on today's continuous improvement efforts.

If you’re keen to discuss podcast insights in more detail, please get in touch with Luke Standing. Alternatively, if you’d like to join us as a guest on Conversations with CSG, to share market insights or tell your career journey story - please get in touch with our marketing team – csgmarketing@csgtalent.com