Senior Account Manager

Senior Account Manager

Are you a Senior Account Manager within the Energy industry?

Do you have a strong track record and deep knowledge within multi-family properties and experience with energy related products.?

Are you experienced in developing long term relationships with clients?

We are representing a California based start up who are focused on providing clean, reliable, smart grid power systems to thousands of residents at a reduced rate by installing and operating solar and battery storage systems and other electrification amenities on their properties.

Due to sustained growth and market expansion, They are looking for a Senior Account Manager to join their growing commercial team. The SAM will report to the VP of Business Development, and be responsible for:

• Managing the relationship with multi-family communities, in partnership with sales, from contract development through execution. This includes on-boarding, education, construction mobilization, relationship management, and ongoing support for questions arising from project development.
• Leading subscription and resident enrolment efforts, including property readiness, resident communications, resident tracking, process improvement, and billing launch.
• Leading property manager training efforts, including process and system training, KPI creation, expectation alignment, and execution time line management.
• Develop and contribute to client-facing materials, training materials, process outlines, systems and technology FAQ's, and case studies/presentations.
• Gather, organize, and analyze feedback, tracking developments and parlaying observable trends into best practices for subsequent projects
• Manage and advocate for client satisfaction while seeking and executing against growth opportunities.

Preferred Experience:

• Experience with multifamily real estate from an investment, management, and overall market perspective.
• Experience with energy initiatives, such as solar, smart devices, charging, or other electrification initiatives.
• Experience in key account management, key relationships management, business development, operations and customer service.
• Experience creating and delivering client presentations including training, best practices, and growth opportunities.

If this is an opportunity you would like to discuss further or have anyone you can recommend, please get in contact.