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Job Description
Medical Affairs Contracts & Operations Specialist
Location: United States (Remote or Hybrid)
Type: Contract to Perm, Exempt
About the Company
Our client is a global biopharmaceutical company focused on innovation and addressing unmet medical needs. With a strong foundation in wellness and therapeutic R&D, the company operates research and industrial hubs across Europe and the United States.
Position Overview
Reporting to the Contracts & Operations Manager, the Medical Affairs Contracts & Operations Specialist will be responsible for managing Medical Affairs purchase orders, vendor qualification processes, internal approvals for fee-for-service activities, and supporting contract-related operations. The ideal candidate is organized, proactive, and experienced in pharma operations and contract management.
Key Internal Collaborations
Global Medical Affairs
Legal Affairs
Compliance
Procurement
IT
Commercial Operations
Key External Interactions
External vendors
Key Opinion Leaders (KOLs) & Physicians
Patient advocacy groups
National & regional societies
Key Responsibilities
Operations & Contract Execution
Create and manage purchase orders in the P2P system
Oversee vendor onboarding and qualification through the Jagger system
Manage invoice processing and tracking
Lead internal approval processes for fee-for-service agreements across therapeutic areas
Gather necessary documentation from Medical Affairs stakeholders
Submit and track approvals
Ensure compliance with relevant transparency reporting (e.g., Sunshine Act)
Submit sponsorship requests for Medical Affairs
Liaise with vendors and physicians on contract milestones and payment tracking
Create and manage performance tracking systems for third-party deliverables
Execute due diligence procedures for vendor qualification
Support legal and compliance processes for contracts, including initial reviews, comparisons, and liaising with legal teams
Cross-Functional Support
Reconcile purchase orders with the budget team
Collaborate with medical leads to support business priorities
Optimize operational workflows and support implementation of performance tools
Generate regular reports on operational performance (monthly/quarterly)
Support RFP development and coordinate vendor bidding processes
Required Qualifications
Bachelor's degree in business or a related field
MBA or paralegal certification is a plus
Minimum 2 years of experience in project management or operations within the pharmaceutical industry, including contract management
Strong organizational, project management, and analytical skills
Excellent communication skills and ability to collaborate across senior leadership and cross-functional teams
Proactive and self-motivated with a strategic, solutions-oriented mindset
Soft Skills
Strong communication and interpersonal abilities
Self-starter with excellent time management
Team-oriented with proven collaboration skills
Problem-solving and decision-making capabilities
Leadership and influence
Company Values
Integrity
Speed
Knowledge
Passion
Attention to detail
Reliability
Flexibility
Teamwork
Additional Notes
This position is full-time and exempt. This description outlines key responsibilities but is not exhaustive. Duties may evolve based on business needs. Employment is "at-will," meaning it may be terminated by either party at any time, with or without cause or notice, unless otherwise required by law.