Field Service Technician

Location: Melbourne
Department: Service & Support

About the Opportunity

This is an excellent opportunity to join a global engineering and automation business recognised for its innovation in conveyor and materials handling technology. The company designs and delivers world-class motion, drive, and automation systems that keep logistics, warehousing, and production environments operating efficiently and reliably.

As a Field Service Technician, you'll play a hands-on role providing installation, commissioning, troubleshooting, and maintenance support for advanced conveying systems and related equipment. You'll work directly with customers to ensure their systems are performing at their best while being part of a skilled, supportive technical team.

The role offers exposure to cutting-edge automation systems and the opportunity to work on a variety of projects across Australia.

Key Responsibilities

• Perform field service work, including installation, commissioning, repairs, and preventive maintenance on mechanical and electrical systems.

• Diagnose and resolve faults in complex conveying and automation equipment.

• Provide responsive technical service and maintenance support to customers both onsite and remotely.

• Collaborate with internal engineers, supervisors, and subcontractors to meet project deadlines and deliver quality outcomes.

• Build and maintain strong relationships with customers by providing professional, solutions-focused service.

• Prepare and complete detailed service reports and documentation.

• Adhere to all OH&S procedures and company safety policies.

• Support workshop assembly and testing activities when not on customer sites.

About You

We are seeking a practical, safety-minded technician with a passion for hands-on work, problem-solving, and customer service.

You will bring:

• Trade qualification in Fitting and Machining, or a similar mechanical background.

• Proven experience in field service, maintenance, or installation within automation, manufacturing, or materials handling industries.

• Ability to diagnose mechanical and electrical faults; restricted electrical licence highly regarded.

• Confidence reading and interpreting engineering drawings and schematics.

• Strong time management, communication, and teamwork skills.

• A proactive attitude, flexibility to travel locally and occasionally interstate, and the ability to work independently when required.

• Licences such as forklift, elevated platform, or working at heights will be advantageous.

• Solid understanding of OH&S practices and a commitment to maintaining safety standards.

Why Join

This is a fantastic opportunity to work with an established international business that continues to grow its service presence in Australia. You'll be part of a professional, close-knit team that values collaboration, safety, and technical excellence.

The company offers stability, long-term career development, and the chance to work on world-class technology used by leading organisations across logistics, manufacturing, and industrial sectors.

If you're a motivated Field Service Technician looking to build your career in advanced automation and machinery, we'd love to hear from you.