Quality Manager

Quality Assurance Manager

Position Overview

Lead all quality assurance and food safety activities within a food manufacturing facility, ensuring products, processes, equipment, and personnel meet established quality standards and regulatory requirements. Oversee and develop QA team members while driving a strong food safety culture and continuous improvement.

Key Responsibilities

• Manage and continuously improve plant-wide food safety and quality management systems.

• Oversee HACCP, GMP, preventive controls, environmental monitoring, and foreign material prevention programs.

• Lead corrective and preventive actions (CAPA), investigations, and root cause analysis.

• Coordinate regulatory, customer, and third-party audits while maintaining inspection readiness.

• Oversee product testing, specifications, quality inspections, and product release.

• Manage customer complaints, product holds, and potential recall investigations.

• Analyze quality trends and implement improvements to product consistency and compliance.

• Develop and deliver employee training on food safety, sanitation, allergens, and quality procedures.

• Lead, coach, and develop QA personnel while partnering with other departments to maintain operational standards.

Qualifications

• Bachelor's degree in Food Science, Chemistry, Biology, or a related field.

• At least four years of quality leadership experience in a regulated food manufacturing environment.

• HACCP, PCQI, and food safety training preferred.

• Experience in SQF, FDA/USDA compliance, and food safety management systems.

• Strong knowledge of CAPA, root cause analysis, auditing, and quality improvement methods.