Quality Director

Quality Director

Position Overview

Provide strategic leadership and oversight of all quality assurance and food safety functions within a manufacturing environment. Responsible for developing and maintaining quality management systems, ensuring regulatory compliance, driving product consistency, and establishing a strong culture of quality and continuous improvement across the organisation.

Key Responsibilities

• Lead and oversee all quality assurance, food safety, and quality control functions.

• Develop and implement quality strategies, policies, and procedures aligned with business objectives and regulatory requirements.

• Ensure compliance with applicable food safety regulations, customer standards, and industry requirements.

• Oversee quality management systems, audits, inspections, and certification programs.

• Establish and monitor quality performance metrics, identifying trends and opportunities for improvement.

• Lead investigations, corrective and preventive actions (CAPA), and root cause analysis.

• Oversee product testing, specifications, process controls, and quality assurance procedures.

• Drive continuous improvement initiatives to enhance product quality, consistency, and operational efficiency.

• Manage customer complaints, product non-conformances, and quality-related investigations.

• Develop and deliver training programs to strengthen food safety, quality awareness, and employee accountability.

• Partner with Operations, Manufacturing, Supply Chain, and senior leadership to maintain quality standards.

• Manage quality budgets, resources, and departmental performance.

• Lead, mentor, and develop quality teams, building a culture of accountability and continuous improvement.

Qualifications

• Bachelor's degree in Food Science, Chemistry, Microbiology, or a related discipline.

• Strong knowledge of food safety regulations, GMPs, HACCP, and recognised quality management systems.

• Experience with GFSI standards, regulatory compliance, customer audits, and certification programs.

• Extensive knowledge of CAPA, root cause analysis, quality improvement, and risk management.

• Demonstrated ability to lead, develop, and manage cross-functional teams.

• Strong communication, analytical, problem-solving, and strategic leadership skills.

• Experience managing departmental budgets, resources, and continuous improvement initiatives.

• Flexibility to support operational requirements outside standard working hours.