Head of Technical Services APAC

Head of Technical Services, APAC - Global Animal Nutrition & Feed Additives Business

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Our client is a global leader in the animal nutrition and feed additives industry, seeking a Head of Technical Services to lead their regional technical function across Asia Pacific. This is a senior regional leadership role with responsibility for technical strategy, team leadership, and scientific credibility across the region.

Location: Southeast Asia

Reports to: Regional Leadership

Role Snapshot

This role leads the regional technical services function, driving technical capability, customer engagement, scientific validation, and innovation support across a major animal nutrition and feed additives business.

Core Responsibilities

Leadership of Regional Technical Services

• Lead and coordinate Technical Service Managers across the region
• Ensure aligned activities, effective communication, and regular engagement within the TSM community
• Conduct regular TSM meetings and reinforce clear technical service priorities

Technical Capability Development

• Assess technical competency of sales managers and country technical managers
• Develop and manage technical training programs for sales teams, new hires, and non customer facing staff
• Support advanced product technical training as part of the wider strategic people and organization initiatives

Regional Technical Support and Customer Engagement

• Strengthen technical support across key markets and customers
• Support commercial teams through customer visits, technical input, and technical problem solving
• Maintain an active list of Key Opinion Leaders and support engagement plans

Trials and Scientific Validation

• Oversee and conduct regional technical and field trials with scientific rigor
• Review trial protocols before execution and monitor trial milestones, outcomes, and next steps
• Translate trial outcomes into commercially useful insights where appropriate

Strategic and Commercial Support

• Contribute to execution of relevant strategic plan tactics
• Support growth oriented commercial programs
• Elevate technical credibility through industry presence, presentations, and expertise sharing

Technical Advisory Council and Innovation Support

• Identify and engage regional Key Opinion Leaders for technical advisory support
• Conduct voice of customer work with R&D to review the innovation pipeline
• Support pre launch brainstorming with Product Managers and Technical Services for new product launches

Qualifications

• Education: At least an MSc, or DVM, in Animal Science, Animal Nutrition, Veterinary Science, Feed Science, or a related field. An advanced degree such as a PhD is preferred
• Experience: 10+ years in animal nutrition, technical services, technical sales, or feed additive industries, including regional leadership experience
• Technical Expertise: Strong knowledge of animal nutrition, feed additives, technical trials, and customer technical support
• Leadership: Proven ability to lead and develop regional technical teams and work cross functionally with Sales, Marketing, Product Management, R&D, and Customer/Lab Services
• Commercial Acumen: Ability to translate science into customer value propositions and support business growth initiatives
• Communication: Excellent presentation, training, technical writing, and customer engagement skills
• Travel: Willingness to travel extensively across Asia Pacific to support customers, trials, training, and strategic projects

Preferred Attributes

• Strategic and commercially minded
• Strong customer focus
• Influential leader and collaborator
• Results oriented with excellent problem solving skills