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The FSQA Manager is responsible for leading, implementing, and continuously improving food safety and quality systems across poultry processing operations. This role ensures full compliance with USDA-FSIS regulations, company standards, and customer requirements while fostering a strong food safety culture throughout the facility.
Food Safety & Regulatory Compliance
Ensure compliance with USDA-FSIS regulations, HACCP, SSOPs, GMPs, and applicable food safety standards.
Serve as the primary plant contact for USDA-FSIS inspectors and regulatory audits.
Maintain and verify HACCP plans, hazard analyses, and prerequisite programs.
Lead responses to regulatory findings, NR/NOIEs, and corrective actions.
Quality Assurance & Continuous Improvement
Oversee quality programs for raw and further-processed poultry products, ensuring adherence to customer and company specifications.
Monitor product quality, yield, and process controls; analyze trends and implement corrective and preventive actions.
Lead root cause investigations for quality deviations, food safety incidents, and customer complaints.
Drive continuous improvement initiatives to enhance food safety, quality, and operational efficiency.
Audit & Certification Management
Prepare for and lead internal, customer, and third-party audits (e.g., BRC, SQF, internal corporate audits).
Ensure audit readiness at all times and manage follow-up actions to closure.
Maintain documentation and records in accordance with regulatory and certification requirements.
Team Leadership & Training
Lead, coach, and develop the FSQA team, including supervisors, technicians, and QA auditors.
Promote a strong food safety culture through training, engagement, and accountability.
Partner with Operations, Sanitation, Maintenance, and R&D to ensure food safety and quality are embedded across departments.
Crisis & Risk Management
Participate in product holds, releases, and recall preparedness and execution.
Support traceability, mock recalls, and food defense programs.
Identify emerging food safety risks and proactively implement mitigation strategies.
Required
Bachelor's degree in Food Science, Animal Science, Microbiology, or a related field.
5+ years of progressive FSQA experience in poultry or protein manufacturing.
Strong working knowledge of USDA-FSIS regulations and HACCP systems.
Proven leadership experience managing FSQA teams in a high-volume manufacturing environment.
Excellent analytical, communication, and problem-solving skills.
Preferred
HACCP Certification; PCQI and/or SQF/BRC Practitioner certification a plus.
Experience in both raw and further-processed poultry operations.
Familiarity with customer-driven quality programs and major QSR/retail standards.
Bilingual (English/Spanish) preferred.
Work performed in a poultry processing environment with exposure to cold, noise, and production floor conditions.
Must be able to work flexible hours, including weekends or off-shifts, as needed to support operations.