AI Solutions Engineer

CSG Talent is partnered with a confidential federal technology consultancy supporting mission-critical programs across U.S. government agencies. Our client is expanding a high-performing engineering team and is seeking an AI Automation Engineer to design and deliver AI-enabled automation solutions within enterprise IT platforms.

This role is ideal for an engineer who enjoys hands-on development, integrating AI/ML capabilities into real-world systems, and working in secure, regulated environments where technology has a direct operational impact.

The Role

As an AI Solutions Engineer, you will design, build, and deploy intelligent automation solutions that enhance enterprise workflows, with a strong focus on ServiceNow ITSM integrations and cloud-native platforms. You will work closely with product owners, platform teams, and stakeholders in an Agile delivery model to translate business and mission needs into scalable technical solutions.

This is a hybrid role based in the Washington, D.C. area and requires an active DHS clearance.

Key Responsibilities

• Design and develop AI-driven automation workflows integrated with ServiceNow ITSM processes

• Build and integrate generative AI solutions using modern AI APIs and frameworks

• Deploy and operate AI/ML models in secure, production cloud environments

• Integrate AI capabilities into existing enterprise systems via APIs and webhooks

• Collaborate with technical and non-technical stakeholders to understand workflows and data flows

• Ensure solutions meet security, data privacy, and compliance requirements

• Implement human-in-the-loop review where appropriate

• Maintain documentation to support system stability, scalability, and reproducibility

• Follow clean coding standards, DevOps best practices, and responsible AI principles

• Contribute within an Agile, sprint-based delivery environment

Required Experience & Skills

• Bachelor's degree in Computer Science, Engineering, or a related technical field (U.S.-accredited)

• 3+ years of hands-on experience in AI/ML or intelligent automation

• Strong understanding of machine learning concepts, model deployment, and lifecycle management

• Experience working with cloud platforms such as AWS, Azure, or GCP

• Proficiency in one or more of the following: Python, JavaScript, Java, C#, Go

• Experience designing and supporting RESTful APIs and system integrations

• Familiarity with enterprise platforms such as ServiceNow, particularly ITSM-related workflows

• Experience integrating third-party tools and APIs into production systems

• Strong communication skills with the ability to explain technical concepts clearly

• Analytical, structured approach to problem-solving

Clearance Requirement

• U.S. Citizen

• Active DHS clearance

Why Apply

• Work on meaningful federal programs with real-world impact

• Hands-on engineering role with ownership of AI-driven solutions

• Collaborative, Agile delivery environment

• Exposure to cutting-edge AI and automation technologies

• Long-term program stability within the federal space