operations manager

Job Title: Operations Manager - Janitorial Services

Location: Pennsylvania

About Us:

My client is a leading provider of janitorial and cleaning services in Pennsylvania. With a strong commitment to quality, customer satisfaction, and environmentally friendly practices, we have established a reputation for excellence in our industry. As we continue to grow, we are seeking a dedicated and experienced Operations Manager to lead our janitorial team to new heights of success.

Position Overview:

As an Operations Manager at, you will play a pivotal role in overseeing and optimizing the day-to-day operations of our janitorial services. You will be responsible for managing and motivating a team of cleaning professionals, ensuring the highest level of service quality, and maintaining strong client relationships. If you are a dynamic leader with a passion for excellence in service delivery, this is an exceptional opportunity to make a significant impact.

Key Responsibilities:

• Team Leadership: Lead, mentor, and motivate a team of janitorial staff to deliver exceptional cleaning services.

• Client Relationship Management: Build and maintain strong client relationships by understanding their needs and ensuring service excellence.

• Operations Optimization: Implement efficient processes and workflows to enhance service quality and productivity.

• Quality Assurance: Conduct regular inspections and quality checks to maintain high standards of cleanliness and hygiene.

• Staff Training: Develop and deliver training programs to enhance the skills and knowledge of janitorial staff.

• Budget Management: Manage the budget for janitorial operations, ensuring cost-effectiveness without compromising on service quality.

• Compliance: Ensure compliance with safety and environmental regulations.

• Problem Solving: Address and resolve operational issues and challenges in a timely and effective manner.

Qualifications:

• Minimum of [5] years of experience in janitorial or cleaning services management.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Knowledge of industry best practices and safety regulations.

• Proven ability to deliver exceptional client satisfaction.

• Budget management experience.

• High school diploma or equivalent (Bachelor's degree preferred).

Benefits:

• Competitive salary and performance-based bonuses.

• Health, dental, and vision insurance.

• Retirement plan.

• Opportunities for professional development and advancement.

• Supportive and collaborative work environment.