Data CRM Specialist

  • £35000 - £50000 per annum + bonuses
  • Newton-Le-Willows, Merseyside
  • Facilities Management


JOB LOCATION - North West / WFH Hybrid

What the role is:

Assume overall responsibility and ownership (the go to person) for the end-to-end management of the Group CRM and data to optimise the CRM features to support lead generation campaigns, cross and up sell and customer engagement to support the Group growth ambitions.

What we need from you - skill base requirements:

  • Experience
  • CRM experience and data mining - minimum 2 years
  • The successful applicant will match the below profile
  1. A self-starter and proven CRM expert with a passion on data quality to understand our customers and prospects better
  2. Results orientated
  3. Creative, analytical, organised, detailed, with a hands-on and can-do attitude
  4. Can work under own initiative and thrive in a fast-paced environment
  5. Comfortable challenging the status-quo to shape the future direction
  6. Understands the current data protection and privacy legislation

What you will be doing and how to achieve success

Examples shown are not exhaustive and may include any other reasonable duties:

Data CRM Specialist

  • Configure and set-up the CRM to manage data and optimise workflows, sequences outputs and results

  • Develop reports and dashboards to optimise decision making and results

  • Provide appropriate training to CRM users to define good user practice, to be compliant users and to optimise outputs

  • Customer and prospect research to maximise opportunities

  • Seek out smarter and better ways of working

Nick Barker Director - Facilities Management
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